Privacy Policy, Anti-Money Laundering (AML) & Counter Financing of Terrorism (CFT) Policy

1. Introduction

Globex Technologies Ltd ("Globex", "Company", "we", "our", or "us") is committed to protecting the privacy, security, and integrity of our users' information while ensuring compliance with applicable Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT), and regulatory requirements.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our products, services, websites, mobile applications, and payment solutions ("Services").

2. Information We Collect

2.1 Personal Information

• Full name
• Date of birth
• Email address
• Phone number
• Residential address
• Government-issued identification
• Photographs and biometric verification data where permitted by law

2.2 Financial Information

• Bank account details
• Transaction records
• Payment information
• Wallet balances and funding records

2.3 Technical Information

• IP address
• Device information
• Operating system details
• Browser type
• Location data
• Application usage information

3. How We Use Your Information

We may use collected information to:

• Provide and maintain our Services.
• Process transactions and payments.
• Verify customer identity.
• Prevent fraud and unauthorized activities.
• Comply with legal and regulatory obligations.
• Improve service quality and user experience.
• Respond to customer inquiries and support requests.
• Conduct risk assessments and security monitoring.

4. Data Protection and Security

Globex Technologies Ltd implements industry-standard security measures including encryption, secure access controls, monitoring systems, and data protection procedures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

5. Data Sharing and Disclosure

We may share information with:

• Regulatory authorities and law enforcement agencies.
• Financial institutions and payment partners.
• Identity verification providers.
• Fraud prevention and risk management partners.
• Professional advisers, auditors, and legal consultants.
• Service providers assisting in the delivery of our Services.

Information will only be disclosed where required by law, regulation, court order, or legitimate business necessity.

6. Data Retention

We retain personal information for as long as necessary to fulfill business purposes, regulatory obligations, AML/CFT requirements, dispute resolution, and legal compliance. Records may be retained for periods required by applicable laws and regulations.

7. User Rights

Subject to applicable laws, users may have the right to:

• Access personal information.
• Request correction of inaccurate data.
• Request deletion where legally permissible.
• Object to certain processing activities.
• Request data portability where applicable.

8. Anti-Money Laundering (AML) Policy

Globex Technologies Ltd maintains a strict Anti-Money Laundering (AML) compliance framework designed to prevent the use of our Services for money laundering, financial crime, fraud, or other illegal activities.

8.1 Customer Due Diligence (CDD)

We may require customers to complete Know Your Customer (KYC) verification procedures before accessing certain Services.

This may include:

• Identity verification.
• Address verification.
• Source of funds verification.
• Business ownership verification.
• Enhanced Due Diligence (EDD) for high-risk customers.

8.2 Transaction Monitoring

We continuously monitor transactions to identify suspicious, unusual, or potentially unlawful activities. Automated and manual review processes may be used.

8.3 Suspicious Activity Reporting

Globex reserves the right to investigate, suspend, reject, or report transactions that appear suspicious or violate applicable AML regulations.

8.4 Record Keeping

Customer and transaction records will be maintained in accordance with applicable AML laws, regulations, and industry best practices.

9. Counter Financing of Terrorism (CFT) Policy

Globex Technologies Ltd prohibits the use of its Services for financing terrorism, terrorist organizations, or any activities connected to terrorism.

9.1 Sanctions Screening

We may screen customers, transactions, beneficiaries, and counterparties against applicable sanctions lists, watchlists, and regulatory databases.

9.2 Risk Assessment

We maintain risk-based procedures to identify and mitigate terrorist financing risks.

9.3 Account Restrictions

Accounts associated with sanctioned persons, prohibited entities, or suspicious activities may be suspended, restricted, terminated, or reported to competent authorities.

10. International Transfers

Where necessary, personal information may be transferred across jurisdictions for operational, compliance, or regulatory purposes. Appropriate safeguards will be implemented to protect such information.

11. Cookies and Similar Technologies

Our websites and applications may use cookies and similar technologies to improve functionality, security, analytics, and user experience.

12. Children's Privacy

Our Services are not intended for individuals under the age permitted by applicable law. We do not knowingly collect personal information from children without appropriate authorization.

13. Policy Updates

Globex Technologies Ltd reserves the right to update or modify this Policy at any time. Changes will become effective upon publication on our website or mobile applications.

14. Contact Information

For questions, concerns, privacy requests, AML/CFT inquiries, or support assistance, please contact:

Globex Technologies Ltd
Email: support@globexpayapp.com

15. Consent

By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy, AML Policy, and CFT Policy.